Your Privacy Is Our Responsibility

1. Types of Information Collected

When you create an account on 777ck, log in, or use our services, the following types of information may be collected:

• Identity Information: Full name, date of birth, and national identity card details (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Payment details required for deposit and withdrawal transactions (bKash, Nagad, Rocket, or bank account numbers).
• Usage Information: Gaming history, bet amounts, preferred game categories, and time spent on the platform.
• Technical Information: IP address, device type, operating system, browser version, and cookie data.
• Communication Records: Details of your conversations with our customer support team.

We collect only the information necessary to provide our services. No additional or irrelevant information is requested.

2. How Information Is Collected

777ck collects information in the following ways:

• Direct Submission: When you fill in a registration form, verify your identity, or submit payment details.
• Automatic Collection: Through cookies, log files, and similar technologies while you browse our website.
• Third-Party Payment Processors: Transaction-related information from payment processors at the time of deposit or withdrawal.
• Service Use: From your gaming activity and actions carried out within your account.

3. Purposes of Using Information

The collected information is used for the following purposes:

• Account Management: Creating, verifying, and securing your account and ensuring login access.
• Service Delivery: Keeping deposits, withdrawals, bonus processing, and gaming services running smoothly.
• Age & Identity Verification: Ensuring that only users aged 21 or above are permitted to use the platform.
• Fraud Prevention: Detecting and preventing suspicious transactions or account activity.
• Service Improvement: Analysing usage patterns to enhance the platform experience.
• Customer Support: Providing fast and effective resolution of your enquiries or issues.
• Legal Compliance: Adhering to applicable laws and regulations and providing information to authorities when required.
• Communication: Sending important service updates, security notices, and account-related information.

We do not use your information for marketing communications without your explicit consent.

4. Information Sharing & Third Parties

777ck does not sell, rent, or use your personal information for commercial purposes with any third party. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the necessary financial information is shared with the relevant payment platform to process bKash, Nagad, Rocket, or bank transfers.
• Technology Service Providers: Partners providing hosting, security, gaming software, and analytics services — who are obligated to uphold the same privacy standards as us.
• Legal Authorities: If authorities request information pursuant to a valid legal order, court directive, or investigation.
• Fraud Prevention: With relevant agencies for investigating financial crimes or fraud.

5. Data Security Measures

777ck adopts industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transmitted on our site is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Your information is stored on secure, access-controlled servers.
• Access Restrictions: Only authorised staff can view your information, and only when specifically required.
• Regular Security Reviews: Our systems undergo regular security testing.
• Password Protection: Stored passwords are never kept in plain text — they are always encrypted.
• Suspicious Activity Monitoring: Automated systems detect unusual logins or transactions.

Please note that complete security of data transmitted over the internet cannot be guaranteed. Keeping your account password confidential and not sharing it with anyone is your own responsibility.

6. Cookie Policy

The 777ck website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functionality Cookies: To remember your preferences, such as language selection.
• Analytics Cookies: To collect anonymous statistics for understanding how the platform is used.

You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some parts of the service to not function properly.

7. Data Retention Period

777ck retains your information only for as long as necessary:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, financial transaction records may be kept for a specified period as required by law.
• Once the retention period ends, information is securely deleted or anonymised.
• If there are legal obligations, information may be retained for a longer period.

8. Your Rights

As a user of 777ck, you have the following rights over your own information:

• Right to Access: You may request to know what information we have collected about you and how it is being used.
• Right to Correction: If there are any errors in your information, you may request that they be corrected.
• Right to Deletion: In certain cases, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In specific circumstances, you may request that the use of your information be limited.
• Right to Object: You may object to specific uses of your information.
• Right to Data Portability: You may request a copy of your information in a common format.

To exercise these rights, please contact our support team.

9. Protection of Minors

777ck strictly prohibits its services for anyone under the age of 21. We do not knowingly collect information from any minor. If it comes to our attention that a minor has created an account, that account is immediately closed and the associated information is deleted.

If a parent or guardian believes their child has improperly used this platform, please inform our support team immediately.

10. International Data Transfers

777ck uses technology infrastructure worldwide. Your information may be stored or processed on servers located outside Bangladesh. However, wherever the information is transferred, the protection standards described in this policy will apply.

For international transfers, we ensure that the receiving party has put in place appropriate data protection measures.

11. Changes to This Policy

777ck reserves the right to amend this privacy policy as needed. If any significant changes are made:

• The updated policy will be published on this page.
• Where applicable, a notification may be sent to your registered email.
• Continuing to use the platform after changes are made will be considered as your agreement to the new policy.

We recommend that you review this page regularly.

12. Links to Other Websites

The 777ck platform may occasionally contain references to third-party websites. We are not responsible for the privacy policies of those external sites. We recommend that you read the policy of any external site yourself.

13. Responsible Gaming & Data

We care about responsible gaming. Information about your gaming behaviour is used to:

• Identify patterns of excessive gaming and provide you with support information if needed.
• Enable self-exclusion or limit-setting at your own request.
• Gaming-related information is never used against you in a discriminatory manner.

To learn more about responsible gaming, visit our Responsible Gaming page.